Our Approach To Quality

OUR APPROACH TO QUALITY

As companies sensitive to customer demands and expectations, Akım Metal and SMB Technics embrace the ´Total Quality Approach´ as a way of life.

Akım Metal and SMB Technics have established a Quality Management System based on a process-oriented approach and in accordance with the requirements of ISO/TS 16949 and ISO 14001. This system is continuously improved through a cycle of continuous improvement.

We do not consider it appropriate to mention acceptable defect rates. Therefore, we continuously monitor all machine and process capabilities and develop new improvements and projects each year to enhance these capabilities. Our commitment to quality remains steadfast, and we strive to maximize customer satisfaction.

QUALITY POLICY

• We answer our customers demands of ‘Quality+Cost+Delivery‘ with right dimensions, planned production on time,
• We keep our cost at minimum levels possible in compatible with inside and outside competitions,
• We provide all necessary production information to our customers for their parts,
• We help our suppliers develop their quality management systems,
• We support team work of which individuals know that their responsibilities are not limited to their own job but they have rights to step in for discrepancies and difficulties. This is done to propagate team spirit,
• We perform all necessary improvement studies to reach and develop process parameter targets of Quality Management System,
• While aiming for these targets; we take measures for human health, safety and environmental protection.